Sometimes mail is delayed or lost. If you're certain your gift hasn't been sent, here are a couple of steps you can take.
Elfster helps you host and participate in fun gift exchanges by simplifying your wishing and gifting. Giving is rewarding, but it's no fun to be in a gift exchange and not receive a gift. If you didn't receive a gift in a gift exchange you participated in, please reach out to your organizer (see below) or follow the steps to reach out to the person who drew your name 🎩. While you won't know who they are, they will know the message came from you.
Select Exchanges located in the menu bar
Select the Gift Exchange you are participating in
In the Gifting Section, under Someone is shopping for you, click on Send them a message
Add your message to the box and click Send
Elf Code doesn't allow us to reveal who drew you, but you can contact your Organizer to let them know that you didn't receive a gift. They have access to the list of who drew whom in the exchange and can reach out to the person who drew you to resolve the situation.
Go to your Gift Exchange page
The Organizer is listed at the top of the Guest List in the left column
Click on the three dots by their name
Select Contact the Organizer
Compose your message and Send