Removing someone prior to names being drawn will not affect the draw. If you notice the duplicate AFTER names have been drawn, DO NOT unassign them. Simply follow the directions to remove them. Removing someone after names are drawn will affect one pairing, but names will be automatically reassigned by Elfster.
How to Remove a Participant from a Gift Exchange
Click on Exchanges located in the menu bar
Select the Gift Exchange you are organizing
View the Guest List
Select the three stacked dots next to the name you're removing
Choose Remove
🔧 How this works: 🔧 The person gifting to the person who was removed will now be gifting to the person the removed participant originally drew. (e.g., Donner is gifting to Cupid, who is gifting to Prancer. Cupid needs to be removed from the exchange, so Donner will now be gifting to Prancer.)
Elfster will send an email to the participant(s) who were affected by the removal. As an Organizer, you may want to message them within Elfster as well or contact them personally to make sure they know their draw has changed.
⚠️ Always remember, if you have a duplicate account in your Gift Exchange, you can contact the friendly helper Elves at [email protected]. They can merge the accounts and get it all sorted out for you.