1. Elfster Help
  2. Participating in a Gift Exchange

How do I find out who I drew?

Have all names in your exchange been drawn? Hooray! Now you get to see the person you are giving to. Log in to peek at all the fun details. Here's how!

What are you using to view your name draw today? 



A Web browser on a computer

A Smartphone or Tablet

An email from Elfster about my exchange 

 


Viewing a Name Draw on Your Computer

The moment is finally here!  

  1. Make sure you're logged in to Elfster
  2. Go to Your Exchanges Page from your Dashboard
  3. Click on the Exchange you'd like to view
  4. Hooray! Your draw name is now listed in the "Your Draw" section. Enjoy the moment!
  5. Click on their name to view the following:  
    1. Peek at their Wishlist 
    2. View their address (Look in the upper left corner.)
    3. Ask them a secret question!
    4. Send them a message. (Make sure to mark your message as anonymous!)

Congratulations! Now you can get to the fun part: finding the perfect gift for the person you drew! 

 

(Followed all steps, but still no draw name?)


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Viewing a Name Draw on Your Mobile Device

Well aren't you tech-savvy? 📱 Here are the steps for your smartphone or tablet:

  1. Make sure your app/browser is up to date
  2. Log in to your account
  3. Go to Your Current Exchanges Page from your Dashboard
  4. Click on the Exchange you'd like to view
  5. Celebrate! Your draw name is now listed below the exchange description
  6. Click on their name. Keep scrolling to do the following: 
    1. View their mailing address
    2. See their wishlists
    3. Ask them a secret question!
    4. Send them a message. (Make sure to mark your message as anonymous!)
    5. Poke them as a reminder to make a wishlist

Congratulations!

Need some extra elf-help? Watch the handy video below for an example in action!

HubSpot Video

Great job! ✨ Happy gifting!

 

(Followed all steps, but still no draw name?)

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I received an email saying "Names Have Been Drawn!"

The results are in! This email contains a link. Here's how to follow it:

  1. Click on the link in the body of your email. This will take you to your gift exchange!
  2. Make sure you are signed in, then scroll down on the exchange page until you see your draw name.  
  3. Click on your draw name to see their details. Now you can:
    1. Peek at their Wishlist 
    2. View their address (Look in the upper left corner.)
    3. Ask them a secret question!
    4. Send them a message. (Make sure to mark your message as anonymous!)
  4. Celebrate! Now the fun of gifting can begin. 🎁

Can't find the email?

No worries! You can search your email account for an email from the-elves@elfster.com. This will have the name of your Gift Exchange in the subject line, plus "Names have been drawn! 🎩✨"

This will contain a link to your Gift Exchange with the name of the person you drew.

Just click the link, follow the prompts, and you're good to go!

 

(Followed all steps, but still no draw name?)

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Logged in, but Still Can't Find Your Draw Name? 

Don't fret! Have yourself a cookie 🍪. We elves have got your back!

Your organizer also has the option to re-send your email link to the Gift Exchange! If you need help getting back in, you can reach out to them.

⚠️ If the link in your Draw email isn't working correctly, your account may not be completely registered.  Reach out to our helper elves, so they can work their ✨ elf magic✨ and help you find your draw.

⚠️ If you don't see the Gift Exchange in your account, you may have created a second account. Please contact our Helper Elves for assistance

If, after logging into your Elfster account, names have been drawn, but you haven't been given a name, you may have joined after the draw date. Please contact your Organizer to see if they will be drawing names among latecomers.

 

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