1. Elfster Help
  2. Participating in a Gift Exchange

How do I send anonymous messages and questions?

Anonymous messages and questions can only be asked by people you are in a group or Gift Exchange with. Ask your draw questions to give them the perfect gift without giving away your identity.

Send A MessageTo ask anonymous questions within your Gift Exchange:

  1. Click on the name of your Gift Exchange from your Home page.
  2. Click Participating in the left column.
  3. Select the name of the person you would like to send a question to, including the person you have drawn in the Gift Exchange, as well as any of the other Gift Exchange participants if that option is available in your Gift Exchange.
    1. Your organizer may choose to make that option available only to the person who drew your name.
  4. Click on the name of the person, and you will see the option to Send a Message or Ask a Question on the left-hand side on desktop.  On a mobile device tap the three vertical dots on the right to access the Send A Message option.
  5. You may send a message anonymously or not to the person you are messaging. 

To view messages you have been sent.

  • On desktop, the option will be under the chat bubble on the top right of the screen.  This link will take you there.
  • On a mobile device, tap the hamburger menu (the three stacked lines) in the top left and then More to access Secret Q&A questions.
  • In the apps, tap Me on the Nav Bar and then "view my profile".

Want to see Messaging and Secret Q&A in action?  Check out the video below 👇 

Web - Secret Q&A + Messaging

Secret Q&A Questions

Secret Q&A (Ask a Question)

Secret Q&A questions are only available to ask when you are in a group with the person you'd like to ask the question.  Your organizer can determine if you are able to send Secret Q&A questions to everyone in the group or only to the person you drew.  They are sent anonymously.

You can use the suggested questions provided or create your own.  When you send a question to someone, they will get a notification via email and also in their Elfster account. The recipient may choose to answer or dismiss the question. If they answer the question, you will receive an email notification and the answer will be posted on the Activity Feed.  This will be visible to other people in the group.

To ask a Secret Q&A question, go to the person's profile by clicking their name.  You will see the option to Ask a Question and view previously asked questions.

  • On desktop, the option will be on the left side under their profile picture.
  • On a mobile device, tap the three vertical dots to the right of the person's profile picture to access Secret Q&A questions.
  • In the apps, the option will be on the profile screen.

To view your own Secret Q&A

  • On desktop, the option will be on the left side under your profile picture.
  • On a mobile device, tap the hamburger menu (the three stacked lines) in the top left and then More to access Secret Q&A questions.
  • In the apps, tap Me on the Nav Bar and then "view my profile".

 

✨Ice Breaker questions are special Secret Q&A questions an organizer can create for participants to answer while RSVPing.


📝Anonymous Messages

By default, messages to the person you drew are marked to send anonymously. If you uncheck the Send Anonymously box, your name will be displayed.

⚠️Unfortunately, we can't retrieve messages once they are sent, so be careful if you uncheck the box. 

🕵️Unless your organizer has disabled the ability to send anonymous messages to people other than whom you drew–you can send messages anonymously to other participants.  Just be sure to check the box! ✅

Messages can be viewed on your own account by tapping on the talk bubble 💬 at the top of your homepage.

Messages are private. Other participants will not be able to view your messages and answers.

✨If you receive a Secret Q&A question you feel is inappropriate, use the three dots to the right to Remove it or Flag it as inappropriate.

✨If you receive a message you feel is inappropriate, please contact our helper elves to have it removed.