1. Elfster Help
  2. Participating in a Gift Exchange

How do I resolve an issue with something I ordered?

šŸŽElfster is here to make your gift-giving experience extra magical! We help you organize and take part in Gift Exchanges while picking out the perfect present from someone’s Wishlist. Remember, though—purchases don’t happen directly on Elfster.

šŸ›ļø Your friends can add items from any website they like to their Wishlist! The goodies in our Shop have been handpicked by our expert Gift Elves from trusted merchants we’ve partnered with.

If you’ve already purchased a gift from a Wishlist or something from our Shop, check your email for a receipt from the retailer. Any issues with the order? You’ll need to reach out to the merchant directly since we don’t have access to the purchase details. šŸŽ…šŸ’Œ

Happy gifting! šŸŽ‰