How do I contact a Helper Elf?

Our elves are happy to help! Contact us with your questions.

We've answered our most frequently asked questions in our knowledge base, so be sure to use the Search function first if you have a question for the fastest answer.

We also have a great Elfbot that can answer many questions for you and help you chat with a helper elf when they are available.  Click the widget in the lower right corner.

You can also send an email to  We'll respond by the next business day.

☎️ Phone support is not available.  Please reach out to our helper elves via the widget on the site or by emailing