How do I change the email address of someone in my Gift Exchange?

Pre-draw instructions for getting the invitation to the right email address for someone in your Gift Exchange.

If a person in your Elfster Gift Exchange hasn't registered their account yet, you'll be able to update their email address in your Gift Exchange.

If they have a registered account, you will NOT be able to update their information.

Editing the Email Address of a Participant

Go to your Elfster Gift Exchange page
Select the gear button
Select Manage Participants
Select the three vertical dots to the right of the person’s name
1. For mobile apps, tap the person's name first and then tap the dots in the top right
Select Change User Info
Enter the correct information
1. If you invited a participant that does not have a registered Elfster account, there will be a Change User Info option. Select the Change User Info option to update their email address by clicking in the field, erasing the email address in the field and typing the new email address.
2. If the participant you invited already has an Elfster Account, you will need to have then reach out to Elfster directly due to our privacy policy.
Select Continue on the web or Update in the Apps

✨ Elf Tip ✨ If your participants have Hotmail or Yahoo account for emails, your invitation email may have been sent to their junk mail. Please have them add the-elves@elfster.com to their trusted contacts. This helps ensure your Gift Exchange fun.

Please note, only the account owner can update or change the email address associated with their registered account. If they forget how to log into their account, they can email us at help@elfster.com.