To access an Elfster account with a verification code:
Go to the Elfster login page.
Select Sign in with Email
Choose Send verification code.
Enter your email address that you use for your Elfster account
Check your inbox
Enter the code on the login screen to access your account
If the verification email isn’t arriving
Check your spam/junk folder — codes sometimes hide like sneaky elves.
Search your inbox for “Elfster” or “verification code.”
Make sure you entered the correct email on the login screen.
Tap Resend Code — it may have gotten lost in transit.
Add [email protected] to your contacts to help messages get through.
Wait one minute (some email providers are slower than a tired reindeer 🦌💤).
Try logging in from a different browser or device.
If still no luck, chat with us or email [email protected] — we’re happy to hop in! 🎁
If the 4 digit code isn’t working
Make sure you’re entering the most recent code — older ones expire fast.
Copy/paste carefully (no extra spaces).
Try typing the code manually.
Request a new code and wait for the latest one.
Confirm your device’s time/date settings are accurate.
Some email providers are currently applying stricter spam and security filters, which can cause legitimate verification emails to be delayed, blocked, or sent to spam. This may apply to your situation too. If it still won’t cooperate, just reach out — we’ve got you! 💫
✨ Elf Tip ✨ If you have requested multiple codes, they may get sent in the same email thread. Please scroll down to the most recent code to enter.
Chat in with a live elf with the chat icon on this page for the fastest solution. If live chat is not available, email us at [email protected]